Testing a sales outreach agent
An outreach agent writes to real people under your name. The expensive failure is not a clumsy sentence — it is a confident claim about your product that is not true, sent five hundred times before anyone reads one.
Where sales outreach agents break first
It speaks for your company, so an untrue claim is the costliest failure; tone drift and a mis-written CRM record are the two that compound quietly.
- Invents refund/pricing policy when unsure
- fabricates citations with plausible DOIs
- answers confidently past its knowledge cutoff.
- Breaks downstream parsers 1 run in 8
- persona/tone drift
- non-deterministic decisions flip.
- Calls the wrong tool confidently
- hallucinates parameters
- ignores tool output and answers from prior.
Nine probes to run before this one goes near a customer
How the Clinic fixes it
A grade is not a hire decision
The battery grades capability. It does not know your job. An agent can pass all 18 tests and still be wrong for the work — which is why the Hire Check runs your own task, write to real prospects and update the CRM without overclaiming, and returns a separate verdict.
Where your samples do not cover a dimension we return NOT TESTED rather than a number. An untested axis reported as a score is the failure this whole product exists to avoid.
// The Clinic's live simulator ships a scripted profile for this archetype (AGT-SALES-09), whose weakest axis is D1 Truthfulness & Hallucination. That profile is a scripted demo, not a measurement of your agent — run the demo scan for a real one.
How do you test a sales AI agent before it emails prospects?
Grade what it asserts about your product against a source of truth, send the same prospect twice and diff the two drafts, and validate every CRM write against the declared schema.
Grade yours, not an archetype
The free scan runs the real battery against your agent and returns an honest A–F grade with the failure modes named. In 24 hours you go from guessing to knowing.